Atmos Energy - Report a Suspected Gas Leak



Report a Suspected Gas Leak

You can detect the presence of natural gas a number of ways:

SMELL the "rotten egg" odor makes natural gas easily detectable.

LISTEN for a hissing or whistling sound near a gas appliance or a roaring sound near a pipeline.

LOOK for a dense fog, blowing dirt, a bubbling creek or pond, dry spots in moist areas, or dead vegetation near gas lines.

If you suspect a natural gas leak (either in your home or outside):

Leave the area immediately and tell others to leave too.

If the suspected leak is in an enclosed space (like your home), leave any doors open.

Do not turn any electric switch on or off.

Do not use a cell phone, telephone, garage door opener, doorbell, or even a flashlight.

Do not smoke, use a lighter, or strike a match.

Do not start or stop a nearby vehicle or machinery.

Do not try to shut off a natural gas valve.

Once you are safely out of the area, call Atmos Energy at 1-866-322-8667, or call 9-1-1. Atmos Energy will send a trained service technician immediately to investigate.